Refund Policy
💰 REFUND POLICY
(Professional Return Standard)
1. Return Window
Return requests must be submitted within 30 days of delivery confirmation.
2. Eligible Returns
Accepted for:
- Damaged items
- Incorrect items
- Significant functional defects
3. Non-Eligible Returns
Not accepted for:
- Used items
- Equipment exposed to outdoor conditions
- Minor variations
- Delivery delays within stated timeframe
- Customer errors
4. Condition Requirements
Returned items must be:
- Unused
- In original packaging
- In resellable condition
5. Verification
Customers may be required to provide:
- Photos
- Videos
- Description
6. Return Authorization
Returns must be approved prior to shipment.
7. Refund Processing
- 5–10 business days after approval
- Original payment method
8. Costs
- Shipping fees are non-refundable
- Return shipping may apply
9. Cancellation
Orders may be canceled within 12 hours.
10. Chargebacks
Unresolved disputes may be escalated with documentation.